CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Trade only with money you can afford to lose.
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Exness Customer Service & Contact

Exness provides support around the clock through live chat, email and a help centre; account-specific help is available after signing in to the Personal Area.

Open an account with Exness →

Min deposit from $10  ·  100+ instruments  ·  Founded 2008

Exness provides support around the clock through live chat, email and a help centre, with account-specific help available after signing in to the Personal Area. This website is an independent partner resource, so the current official contact options are shown inside the Personal Area and on exness.com.

Ways to contact Exness — and when to use each

ChannelSuited toWhen
Live chatQuick questions, account access24/7
Email / help centreDocuments and detailed queries24/7 (replies vary)
Personal AreaDeposits, withdrawals, verificationAfter sign-in

This website is an independent partner resource. The current, official contact options are shown inside the Exness Personal Area and on exness.com.

Exness withdrawals at a glance

DetailExness
Withdrawal speedMost processed instantly and automatically, 24/7
Deposit / withdrawal fee$0 charged by Exness (providers may apply their own)
Account base currencyUSD or EUR
Minimum deposit$10 (Standard & Standard Cent)

Withdrawals up to your deposited amount return via the original method; profit above that is paid out separately. Times are indicative and can vary.

Frequently asked questions

How can I contact Exness support?
Exness offers 24/7 live chat, email and a help centre; the current contact options appear inside the Exness Personal Area after signing in.

Reviews

What traders say about Exness customer support:

★★★★☆
Best Brokerage Company. Good customer service
— Pinationboi2025-07-18
★★★★★
Easy layout. Secure. Supports client's desire to trade.
— Adrine Njenga2026-05-13
★★★★☆
Nice Broker with top-notch UI and an excellent Support System
— PALE OBSCURA2026-04-05
★★★☆☆
slow response. it’s kind of slow and takes forever to open and some days it would show “wrong credentials” and not open at all and i would have to use the web platform
— okikifola62025-12-06

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